Privacy Policy
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Effective Date: September 1, 2025
Last Updated: September 1, 2025
By using our services, you acknowledge that you have received and understand this Privacy Policy.
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Information We Collect
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We collect personal health information necessary to provide nutrition services, including:
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Contact information (name, phone, email, address)
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Health history and dietary information
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Medical conditions and medications
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Food allergies and preferences
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Payment information
How We Use Your Information
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We use your information to:
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Provide nutrition counseling and meal planning services
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Communicate with you about appointments and recommendations
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Process payments
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Comply with legal and professional requirements
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Information Sharing
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We do not sell or share your personal information except:
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With your written consent
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As required by law or court order
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To prevent serious harm to health or safety
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For payment processing (limited information only)
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HIPAA Rights
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As a healthcare provider, we follow HIPAA regulations. You have the right to:
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Access your health records
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Request corrections to your information
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Request restrictions on how we use your information
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Receive a copy of this privacy notice
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File a complaint if you believe your privacy rights have been violated
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Data Security
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We protect your information through:
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Secure storage of physical and electronic records
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Limited access to authorized personnel only
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Encryption of digital communications when possible
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Regular security reviews and updates
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Website and Technology
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If you use our website or online services:
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We may collect basic usage information (IP address, browser type)
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We use secure platforms for telehealth appointments
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We do not use tracking cookies for marketing purposes
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Third-party payment processors may collect transaction data
Retention Period
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We retain your health records as required by Florida law and professional standards, typically for a minimum of 7 years after your last appointment.
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Your Choices
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You may:
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Opt out of appointment reminders
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Request paper instead of electronic communications
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Limit how we contact you
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Request deletion of your information (subject to legal requirements)
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Contact Us
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For privacy questions or to exercise your rights please contact us:
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Concierge Nutrition, LLC
8983 OKEECHOBEE BLVD PMB 304
STE 202
West Palm Beach, FL 33411
Phone: 561-247-1817
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To file a HIPAA complaint:
U.S. Department of Health and Human Services
Office for Civil Rights
Phone: 1-800-368-1019
Policy Updates
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We may update this policy as needed. Changes will be posted on our website and provided to active clients.